ZAP ERP

Terms & Conditions

Last updated: June 10, 2026

Welcome to ZAP ERP ("ZAP ERP", "we", "us", or "our"). These Terms & Conditions govern your use of our website, products, and services. By accessing or using ZAP ERP, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2. Services

ZAP ERP provides an AI-powered Enterprise Resource Planning (ERP) platform including but not limited to modules for Accounting, Sales, CRM, Manufacturing, Inventory Management, HR, and Procurement. We reserve the right to modify, suspend, or discontinue any part of the service at any time.

3. User Accounts

  • You must provide accurate, complete, and current information when creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must notify us immediately of any unauthorized access to your account.
  • You are responsible for all activities that occur under your account.

4. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on ZAP ERP are owned by Indware Technologies (P) Ltd. / Indware Digital (P) Ltd. and are protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without prior written consent.

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by applicable law or as specified in our Refund Policy. We reserve the right to change pricing with 30 days' notice.

6. Data Protection

We are committed to protecting your data. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Limitation of Liability

To the maximum extent permitted by law, ZAP ERP and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the service.

8. Country-Specific Terms

🇮🇳 India

For users in India, these terms are governed by the laws of the Republic of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

  • Services comply with the Information Technology Act, 2000 and its amendments.
  • GST will be applied as per applicable rates on all invoices.
  • Data processing complies with the Digital Personal Data Protection Act, 2023.
  • Invoices will be issued in INR for Indian customers.

Entity: Indware Technologies (P) Ltd., India

🇳🇱 Netherlands

For users in the Netherlands and the European Union, these terms are governed by Dutch law. Any disputes shall be resolved by the competent courts in Amsterdam, the Netherlands.

  • Services comply with EU consumer protection directives and the Dutch Civil Code.
  • VAT (BTW) will be applied as per Dutch and EU regulations.
  • EU customers have a 14-day cooling-off period for online purchases as per EU Distance Selling Directive.
  • Data processing complies with the General Data Protection Regulation (GDPR).
  • Invoices will be issued in EUR for European customers.

Entity: Indware Digital (P) Ltd., Netherlands

9. Contact

For questions about these Terms & Conditions, please contact us at info@indware.com.