Cookie Policy

Last updated: June 10, 2026

This Cookie Policy explains how ZapERP ERP ("we", "us", or "our") uses cookies and similar technologies when you visit our website. By continuing to browse, you consent to our use of cookies as described below.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, provide analytics, and deliver a personalized experience.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as security, account authentication, and accessibility. You cannot opt out of these cookies.

Analytics Cookies

We use analytics cookies (such as Google Analytics) to understand how visitors interact with our website. This helps us improve the user experience and optimize our services.

Preference Cookies

These cookies remember your settings and preferences, such as language selection (EN/NL) and theme preference (light/dark mode), to provide a more personalized experience.

Marketing Cookies

These cookies track your online activity to help deliver relevant advertising. We may share this data with third-party advertising partners.

3. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

4. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. Our analytics cookies are retained for up to 26 months.

5. Country-Specific Compliance

🇮🇳 India

Our cookie practices for Indian users comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

  • We collect only the minimum data necessary through cookies.
  • Users can withdraw consent at any time through browser settings.
  • Cookie data is processed within the framework of applicable Indian privacy regulations.

🇳🇱 Netherlands / European Union

Our cookie practices comply with the EU ePrivacy Directive (Cookie Law) and the General Data Protection Regulation (GDPR). As required:

  • We obtain explicit consent before placing non-essential cookies.
  • You can withdraw consent at any time via the cookie banner or browser settings.
  • We provide clear information about each cookie's purpose and duration.
  • Third-party cookies are only activated after user consent.
  • Data transfers outside the EU comply with appropriate safeguards (Standard Contractual Clauses).

6. Updates

We may update this Cookie Policy periodically. Changes will be posted on this page with the updated date.

7. Contact

For questions about our use of cookies, please contact us at info@indware.com.